{{ trans('ticketit::lang.owner') }}{{ trans('ticketit::lang.colon') }} {{($ticket->user->name)}} - {{$ticket->user->email}}

{{ trans('ticketit::lang.device') }}{{ trans('ticketit::lang.colon') }} {{ \App\Charli::find($ticket->charli_id)->device_id }}

{{ trans('ticketit::lang.status') }}{{ trans('ticketit::lang.colon') }} @if( $ticket->isComplete() && ! $setting->grab('default_close_status_id') ) Complete @else {{ $ticket->status->name }} @endif

{{ trans('ticketit::lang.priority') }}{{ trans('ticketit::lang.colon') }} {{ $ticket->priority->name }}

{{ trans('ticketit::lang.responsible') }}{{ trans('ticketit::lang.colon') }}{{ $ticket->agent_id == $u->id ? $u->name : $ticket->agent->name }}

{{ trans('ticketit::lang.category') }}{{ trans('ticketit::lang.colon') }} {{ $ticket->category->name }}

{{ trans('ticketit::lang.created') }}{{ trans('ticketit::lang.colon') }}{{ $ticket->created_at->diffForHumans() }}

{{ trans('ticketit::lang.last-update') }}{{ trans('ticketit::lang.colon') }}{{ $ticket->updated_at->diffForHumans() }}

{!! $ticket->html !!} {!! CollectiveForm::open([ 'method' => 'DELETE', 'route' => [ $setting->grab('main_route').'.destroy', $ticket->id ], 'id' => "delete-ticket-$ticket->id" ]) !!} {!! CollectiveForm::close() !!} @if($u->isAgent() || $u->isAdmin()) @include('ticketit::tickets.edit') @endif {{-- // OR; Modal Window: 2/2 --}} @if($u->isAdmin()) @include('ticketit::tickets.partials.modal-delete-confirm') @endif {{-- // END Modal Window: 2/2 --}}